Housekeeping

The Housekeeping Management allows you to create, edit and delete all your hotel cleaning jobs and staff. These jobs are automatically set from the daily checkouts or, you can manually create housekeeping jobs with an array of options example, with a daily, weekly or monthly schedule so it repeats.

The top first row is divided in 5 sections:

The first section displays a set of icons with instructions, they are applied to the bottom housekeeping table.

• This icon represents a repeating cleaning schedule
• This icon represents an urgent cleaning job
• This icon represents a pending start cleaning job
• This icon represents a started cleaning job but put on hold
• This icon represents a successfully complete cleaning job

The second section displays the current day number of housekeeping job statuses.

• Total cleaning jobs
• Pending cleaning jobs
• Onhold cleaning jobs
• Complete cleaning jobs

The third section displays the View Housekeeping Calendar button. Pressing it displays a weekly calendar view that lists all cleaning jobs per day plus, each day displays the total number of pending, on-hold and complete cleaning jobs.

From the housekeeping calendar page you may also manually add a cleaning job, please refer to the next section.

The fourth section displays the Manually Add a Job button.

• Job Date, select the date for the job
• Select Room or Structure, lists all your available hotel rooms and, at the bottom of the list you will find Insert Other Room or Structure ->. Selecting this last option will transform the icon into a field where you can write any hotel structure or facility name that is not an hotel room
• Select Staff Dept. or User, assumes you already created an housekeeping department (with several users) or a single user. For assigning housekeeping Department or User please refer to the fifth section
• Select Urgency, lists if the cleaning job should be marked as urgent
  • Not Urgent
  • Urgent, the job jumps to the top of the housekeeping table list and is marked with a light red color in order for your staff take care of it as soon as possible
• Select Schedule, lists options to execute the housekeeping job once or, repeat / cycle the hotel cleaning job in a daily, weekly or monthly schedule. Selecting any repeating schedule will change icon into a schedule selection
  • Once, the job does not repeat
  • Repeat, the job will be put on schedule
    • Daily
    • Weekly
    • Monthly
• Send Email to Housekeeping Staff, specially useful for urgent jobs, if selected all housekeeping department staff members or single user will receive an email with the housekeeping job specification
  • No
  • Yes

The fifth section displays the Assign Staff button. Usually done once except if you want to change the Department or single user of your housekeeping jobs. If you need to create a user, department or assign a user to a department please refer to Users.

• Select Staff Dept. or User, lists all your users and departments so you can select one for housekeeping jobs

The Housekeeping table lists all your current housekeeping jobs, one per row. Repeating future jobs will not be displayed since their date is not the current day date.

You can filter the housekeeping table, order the list and, change the default number of table entries.

• The first column displays the housekeeping job icons described in first section that apply to that specific job row
• Date, displays the housekeeping job due date
• Checkout Date, if the housekeeping job is an automatic room checkout, it displays the checkout date. If the housekeeping job is a manually set job it display for no Checkout Date
• Cycle Type, if the housekeeping job is set to repeat or cycle schedule it displays the schedule (daily, weekly or monthly). If the job was set to occur only once it displays for no Cycle Type
• Next Cycle Date, displays the next Cycle Type date or for no Next Cycle Type Date
• Type, display the type of the housekeeping job
  • Checkout, if it's an automatic cleaning job for an hotel room checkout
  • Guest, if it's a manual cleaning job for an hotel room
  • Manual, if it's a manual cleaning job for any other type of hotel structures / facilities
• Room, displays the hotel room or structure / facility name
• Booking Id, displays the booking id for the automatic room checkout cleaning job or, manual for no Booking Id
• Staff Assigned, displays the department or single user assigned to the job
• Status, displays the current housekeeping job status, pending, onHold or complete
• Options, displays the job Edit button, where you can edit the job or delete the job

It's also worth mentioning the special mobile or tablet responsive design of this page, intended for your housekeeping department staff or single housekeeping user. With a simplified view and extra large buttons to easily change the housekeeping job statuses.